Last updated: 29 October 2026

These Terms and Conditions govern your use of https://www.cubeservices.co.uk/ and any associated online portal operated by us (together, “Our Site”).

Please read these Terms and Conditions carefully. By accessing or using Our Site, you agree to comply with and be bound by them. If you do not agree, you must stop using Our Site.

1. DEFINITIONS

In these Terms and Conditions:

“Content” means all text, photographs, graphics, videos, documents, reports, data, software and other material appearing on or made available through Our Site.

“Portal” means any secure client area, document portal or reporting system made available through Our Site.

“Services” means asbestos surveying, reinspection, sampling, laboratory analysis, consultancy, auditing and related services offered by us.

“We”, “Us” and “Our” mean Cube Environmental Limited.

“You” and “Your” mean any person accessing or using Our Site.

2. INFORMATION ABOUT US

Our Site is owned and operated by:

Cube Environmental Limited
Company number: 06741871
Registered in England and Wales

Registered office:

Edison House
2–3 Paycocke Road
Basildon
Essex
SS14 3DP
United Kingdom

Telephone: 01268 385 010
Email: AP@cubeenv.com

3. ACCESS TO OUR SITE

Access to the public areas of Our Site is provided free of charge.

You are responsible for making all arrangements necessary to access Our Site, including ensuring that your device, software and internet connection are suitable.

Our Site is provided on an “as is” and “as available” basis. We may alter, update, suspend or discontinue Our Site, or any part of it, at any time without notice.

We do not guarantee that Our Site or Portal will always be available, uninterrupted, secure or free from errors. We will not be liable if any part of Our Site is unavailable at any time or for any period.

4. INFORMATION ON OUR SITE

Content on Our Site is provided for general information purposes only.

Although we make reasonable efforts to keep information accurate and current, we do not guarantee that all Content is complete, accurate or up to date.

General information on Our Site must not be treated as:

• A property-specific asbestos assessment;

• A substitute for an asbestos survey, inspection or laboratory analysis;

• Confirmation that asbestos is or is not present;

• Professional advice concerning a particular building or material;

• A risk assessment, method statement or asbestos management plan; or

• Legal advice about compliance with health and safety legislation.

Asbestos-containing materials cannot reliably be identified from a website description, photograph or visual appearance alone. Appropriate inspection, sampling and accredited laboratory analysis may be required.

You should not disturb, drill, cut, break, remove or otherwise interfere with materials suspected of containing asbestos. Where there is an immediate safety concern, you should restrict access and obtain suitable professional advice.

5. ENQUIRIES, QUOTATIONS AND SERVICES

Submitting an enquiry or quotation request through Our Site does not create a contract between You and Us.

Any initial information, recommendation, timescale, quotation or estimate may be subject to:

• Clarification of the property and project;

• An agreed scope of work;

• Review of existing surveys, plans or asbestos registers;

• Site access and safety requirements;

• The type, size, condition and use of the property;

• The extent of inspection or sampling required;

• Laboratory requirements;

• Availability of relevant personnel; and

• Our separate service terms.

A contract for Services will only be formed when the scope, price and applicable terms have been agreed between You and Us.

Separate terms may apply to surveys, laboratory analysis, consultancy, audits, Portal access and other Services. Where separate written terms are provided, those terms will govern the relevant Services.

You are responsible for providing complete and accurate information about:

• The property and areas to be inspected;

• The purpose of the survey, sampling or consultancy work;

• Planned refurbishment or demolition work;

• Known or suspected hazards;

• Access restrictions;

• Existing asbestos information;

• Site rules and emergency procedures; and

• Any other matter that could affect the safe and effective performance of the Services.

6. SURVEY AND LABORATORY REPORTS

Survey reports, laboratory results, certificates and other technical documents are prepared for the named client, property, purpose and scope stated in the relevant document.

Reports must be read in full, including any scope, exclusions, limitations, caveats, plans, photographs and recommendations.

Unless we agree otherwise in writing:

• A report must not be applied to another property or project;

• Findings must not be extended to areas outside the agreed scope;

• A report must not be altered or selectively reproduced in a misleading manner;

• Any stated access limitations must be considered;

• A management survey must not be treated as a refurbishment or demolition survey;

• Laboratory results apply only to the samples submitted and analysed; and

• Responsibility for complying with legal duties remains with the relevant dutyholder, employer, property owner, contractor or other responsible person.

The presence or absence of asbestos in one sampled location does not necessarily establish the presence or absence of asbestos in other materials or locations.

Our reports do not authorise the disturbance or removal of asbestos. Appropriate risk assessments, plans of work, competent contractors, notifications and control measures may still be required.

7. PORTAL ACCOUNTS

Access to certain parts of Our Portal may require an account.

You are responsible for:

• Keeping usernames, passwords and access links confidential;

• Using a strong and unique password;

• Ensuring that account information remains accurate;

• Preventing unauthorised access to Your account;

• Controlling access granted to Your employees, contractors or representatives; and

• Notifying Us promptly of suspected unauthorised access.

You must not share an account with an unauthorised person or attempt to access documents, properties, locations or accounts that do not belong to You.

Activities carried out through Your account may be treated as having been authorised by You unless You have previously notified Us that the account may have been compromised.

We may suspend or withdraw Portal access where reasonably necessary to protect security, investigate misuse, comply with the law or manage an account.

8. DOCUMENTS UPLOADED TO THE PORTAL

You must only upload documents and information that You are authorised to provide.

You must ensure that uploaded material:

• Is relevant to the property, location or Services concerned;

• Is accurate to the best of Your knowledge;

• Does not contain malicious software;

• Does not infringe another person’s rights;

• Does not unlawfully disclose personal or confidential information; and

• Is not unlawful, defamatory or misleading.

You retain ownership of material You upload. You grant Us permission to store, copy, review and process it as reasonably necessary to provide the Portal and Our Services.

You are responsible for retaining Your own copies of important documents. The Portal should not be treated as Your sole permanent archive unless we have expressly agreed otherwise.

9. INTELLECTUAL PROPERTY RIGHTS

Unless specifically stated otherwise, all Content on Our Site belongs to or has been licensed to Us.

Content is protected by applicable United Kingdom and international copyright, trademark and intellectual property laws.

You may:

• Access and view Our Site through a web browser;

• Print pages for personal or internal business reference;

• Download reasonable extracts for personal or internal business use; and

• Download reports and documents that You are authorised to access.

You must not, without Our prior written permission:

• Reproduce, republish or distribute substantial parts of Our Content;

• Sell, rent, license or commercially exploit Our Content;

• Modify Content and present it as Our original material;

• Remove copyright, accreditation, trademark or ownership notices;

• Use Our name, logo or trademarks;

• Scrape or systematically extract Content or data;

• Attempt to reverse engineer any part of Our Site or Portal; or

• Use Our Content to misrepresent the qualifications, findings or opinions of Cube Environmental Limited.

Use and distribution of individual reports may also be governed by the terms contained within the report and Our contract with the client.

10. LINKS TO OUR SITE

You may link to the public pages of Our Site provided that:

• The link is made fairly and lawfully;

• It does not damage or take unfair advantage of Our reputation;

• It does not suggest an association, accreditation, endorsement or approval where none exists;

• It does not use Our logo or trademarks without permission; and

• The website containing the link is not unlawful, misleading, defamatory or harmful.

You must not link directly to secured Portal documents or attempt to bypass authentication.

Framing or embedding Our Site on another website is not permitted without Our written permission.

11. THIRD-PARTY LINKS

Our Site may contain links to websites and resources operated by third parties, including regulators, accreditation bodies and providers of health and safety information.

Unless expressly stated otherwise, we do not control or endorse third-party websites and are not responsible for their content, availability, security or privacy practices.

You use third-party websites at Your own risk and should review their applicable terms and policies.

12. ACCEPTABLE USE

You may only use Our Site lawfully.

You must not:

• Use Our Site for an unlawful or fraudulent purpose;

• Submit false, misleading or unauthorised information;

• Impersonate another person or misrepresent Your authority;

• Introduce viruses, malware or technologically harmful material;

• Attempt to gain unauthorised access to Our Site, Portal or systems;

• Access another client’s documents or account;

• Attack Our Site through a denial-of-service or distributed denial-of-service attack;

• Interfere with the operation or security of Our Site;

• Harvest personal information;

• Send unsolicited advertising through Our Site;

• Infringe another person’s intellectual property, confidentiality or privacy rights; or

• Use Our Site to harm, threaten, harass or deceive another person.

We may suspend or terminate access where these Terms and Conditions are breached.

We may also issue a warning, commence legal proceedings, disclose relevant information to law enforcement authorities or take any other lawful action we consider appropriate.

13. VIRUSES AND SECURITY

We take reasonable measures to maintain the security of Our Site and Portal, but we cannot guarantee that they will be completely secure or free from viruses or malware.

You are responsible for protecting Your devices, software and data and should use appropriate security and antivirus protection.

Unauthorised access or attacks may constitute an offence under the Computer Misuse Act 1990. We may report suspected offences to the relevant authorities and cooperate with their investigations.

14. OUR LIABILITY

Nothing in these Terms and Conditions excludes or restricts liability for:

• Death or personal injury caused by negligence;

• Fraud or fraudulent misrepresentation; or

• Any liability that cannot lawfully be excluded or restricted.

To the fullest extent permitted by law, we exclude all implied representations, warranties and guarantees relating to Our Site and general Website Content.

We will not be liable for loss or damage arising solely from:

• Reliance on general information published on Our Site;

• Failure to commission an appropriate property-specific assessment;

• Use of a report outside its agreed property, purpose or scope;

• Failure to read a report in full;

• Alteration or unauthorised reproduction of a report;

• Inaccurate or incomplete information supplied to Us; or

• Unauthorised use of a Portal account.

If You use Our Site for business purposes, we will not be liable for:

• Loss of profits, revenue, sales or anticipated savings;

• Loss of business opportunities;

• Loss of goodwill or reputation;

• Business interruption;

• Loss or corruption of data; or

• Indirect or consequential loss.

Liability arising from contracted Services will be governed by the separate terms applying to those Services.

15. PRIVACY AND COOKIES

Our collection and use of personal information is governed by Our Privacy Policy and Cookie Policy.

By submitting information through Our Site, You confirm that it is accurate and that You have authority to provide it.

16. CHANGES TO THESE TERMS

We may revise these Terms and Conditions from time to time.

The updated version will be published on Our Site and will take effect when posted unless otherwise stated.

You should review this page periodically. Continued use of Our Site following a change means that You accept the revised Terms and Conditions.

17. TRANSFER OF RIGHTS

We may transfer Our rights and obligations under these Terms and Conditions to another organisation, for example as part of a business sale or restructuring.

You may not transfer Your rights or obligations without Our prior written consent.

18. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, it will be treated as removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

19. NO WAIVER

If we delay or fail to enforce any provision of these Terms and Conditions, this will not constitute a waiver of Our rights.

20. LAW AND JURISDICTION

These Terms and Conditions and any dispute or claim arising from them shall be governed by the laws of England and Wales.

If You are a business user, the courts of England and Wales shall have exclusive jurisdiction.

If You are a consumer, You retain any mandatory rights available under the laws of Your country of residence.

21. CONTACTING US

Questions about these Terms and Conditions should be sent to:

Cube Environmental Limited
Edison House
2–3 Paycocke Road
Basildon
Essex
SS14 3DP

Telephone: 01268 385 010
Email: AP@cubeenv.com